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FAQ

Within the US, expect your item within 7-10 business days of purchase. International orders will get to you in 15-17 business days of purchase. When your order ships you can request your tracking number via email: emily@watercolorluv.com.

You may cancel or amend your order for any printed product within 24 hours of purchase. I am committed to my customers and want you to be happy. I stand by my product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 30 days, email tracking information to emily@watercolorluv.com, and we will gladly refund you. *NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense. We highly recommend shipping your piece (s) back via Fedex/UPS not USPS.

Due to the nature of instant delivery of digital files, refunds cannot be issued. I want you to be completely satisified with your purchase, so if you have any problems or need assistance with your order, please contact me (emily@watercolorluv.com) and I'll get back to you ASAP.

We accept Visa, Mastercard, Amex, Amazon Pay, and Paypal.